Privacy Policy

Effective Date: April 21, 2025

  1. Introduction

Tangnest STEM Academy is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with Rwanda’s Law No. 058/2021 of 13/10/2021 relating to the protection of personal data and privacy. ​

  1. Information We Collect

We may collect the following personal data:

  • Personal Identification Information: Name, email address, phone number, physical address, date of birth.
  • Educational Information: Course enrollments, progress reports, assessments.
  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Information on how you use our website and services.
  • Payment Information: Billing address, payment method details (processed securely via third-party payment processors). ​
  1. How We Collect Data

Data is collected through:

  • Direct Interactions: When you register for courses, fill out forms, or contact us.
  • Automated Technologies: Cookies and similar tracking technologies when you interact with our website.
  • Third Parties: Payment processors and analytics providers. ​
  1. Purpose of Data Collection

Your personal data is collected for the following purposes:

  • To provide and manage our educational services.
  • To process transactions and send related information.
  • To communicate with you regarding updates, promotions, and other information.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and enforce our terms and policies. ​
  1. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you have given clear consent for us to process your personal data.
  • Contractual Necessity: To fulfill a contract with you or take steps at your request before entering into a contract.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interests: For our legitimate interests, provided your rights do not override these interests. ​
  1. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Third-party vendors who perform services on our behalf.
  • Legal Authorities: When required by law or to protect our rights. ​

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

  1. Data Transfer

Your personal data is stored and processed within Rwanda. If data transfer outside Rwanda is necessary, it will be done in compliance with the Data Protection and Privacy Law and with appropriate safeguards in place.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

  1. Your Rights

Under Rwanda’s Data Protection and Privacy Law, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to processing of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with the supervisory authority. ​

To exercise these rights, please contact us at [Insert Contact Information].

  1. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16 without parental consent. If you believe we have collected such data, please contact us immediately.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some parts of our website may not function properly without them.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:

Tangnest STEM Academy
KG 622 ST Fair view building Wing A 4th Floor, Kigali Rwanda
[email protected]
Phone: +250788443645