Terms and Conditions

Effective Date: April 21,2025

1. Introduction

Welcome to Tangnest STEM Academy. By accessing our website and enrolling in our courses, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Eligibility and Parental Consent

• Our courses are designed for children aged 6–18.
• Enrollment requires consent from a parent or legal guardian.
• The parent or guardian is responsible for supervising the child’s participation in our courses.

3. Course Enrollment and Access

• Enrollment is completed through our website by selecting the desired course and completing the payment process.
• Upon successful enrollment, access to course materials will be granted as per the course schedule.
• Access credentials are personal and must not be shared.

4. Payment and Refund Policy

• All courses are priced individually, and payment is required at the time of enrollment.
• Payments are processed through secure third-party payment gateways.
• Refunds may be requested within 7 days of enrollment, provided that no more than 10% of the course content has been accessed.
• Refund requests should be sent to [refund@tangnest.rw] and will be processed within 14 business days.

5. Course Content and Modifications

• Tangnest STEM Academy reserves the right to modify course content to enhance learning outcomes.
• Any significant changes will be communicated to enrolled students and their guardians.

6. User Conduct

• Users are expected to engage respectfully and responsibly in all course activities.
• Any form of harassment, cheating, or disruptive behavior may result in suspension or termination of access without a refund.

7. Intellectual Property

• All course materials, including videos, texts, and graphics, are the intellectual property of Tangnest STEM Academy.
• Materials are provided for personal, non-commercial use only and may not be reproduced or distributed without permission.

8. Technical Requirements

• Participants must have access to a reliable internet connection and a compatible device.
• Tangnest STEM Academy is not responsible for technical issues arising from the participant’s equipment or internet connectivity.

9. Limitation of Liability

• Tangnest STEM Academy is not liable for any indirect, incidental, or consequential damages arising from course participation.
• Our liability is limited to the amount paid for the course in question.

10. Privacy Policy

• We are committed to protecting your privacy.
• Personal data is collected and processed in accordance with our Privacy Policy, available at https://stemacademy.tangnest.rw/privacy-policy-2

11. Changes to Terms and Conditions

• We reserve the right to update these Terms and Conditions at any time.
• Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please get in touch with us at:

Tangnest STEM Academy
KG 622 ST Fair View Building Wing A 4^th Floor Kigali, Rwanda
Email: info@tangnest.rw
Phone: +250788443645